- Please email firstname.lastname@example.org with some pictures of the defects, and your order number to start the refund process.
- We’ll get back to you with instructions for the next steps.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
We only replace items if they are defective or damaged.